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In an effort to introduce new revenue generating applications and reduce OPEX, operators have begun turning to vendors and equipment manufacturers to out-task and outsource certain network elements and applications development through hosting arrangements.
The Vendor Services Program provides insight into operators’ evolving needs and requirements for vendor engagements and network transformation initiatives. It helps vendors to strategically position themselves to attract network outsourcing and applications hosting and development contracts from fixed and mobile carriers worldwide.
Continuous tracking of the operator space through surveys and interviews provides the foundation for this program, which projects total services spending both internally and externally at the operator and regional levels. The Vendor Services Program offers critical insight into the priorities and needs fueling operator decision making and helps vendors to stay competitive by diversifying service offerings and appealing to operator sensibilities.
Benefits
The Vendor Services Program provides support for business planning activities through analyst interaction, providing vendors and equipment manufacturers with direct insight from their operator customers. It blends quantitative market sizing and growth projection data, with hard facts derived from operator interviews to provide the most accurate opportunity assessment.
The Vendor Services Program assists vendors worldwide to:
- Develop effective service positioning and marketing strategies
- Understand vendor selection criteria and operator expectations
- Quantify service demand and spending by category
- Build effective sales strategies and forecasts
  
Component 1: Regional Services Spending Forecasts by Mobile Operators
- Tracks and forecasts in-house and outsourced spending by mobile operators in the following services:
- Network build & deploy
- Site acquisition & construction spend
- Logistics, implementation and project management spend
- Network design & planning
- Maintenance
- On-site maintenance spend
- Remote support & software updates spend
- Repair and Replacement and Spare Parts Provision and Management
- Network operations
- Training
- Network & service management and performance
- Network Management Systems and Network Assurance
- Network Optimization and Benchmarking Services
- Service Optimization and Assurance
- Operations and Process Consulting
- Delivered in Excel and accompanied by a brief report discussing Pyramid's assumptions and market trends - forecasts are updated twice a year
- Regions include (1) North America, (2) Latin America, (3) Western Europe, (4) Central and Eastern Europe, (5) Africa and Middle East and (6) Asia Pacific
Component 2: Regional Services Spending Forecasts by Wireline Operators
- Tracks and forecasts in-house and outsourced spending by wireline operators in the following services:
- Network build & deploy
- Network design & planning
- Maintenance
- Network operations
- Training
- Network & service management and performance
- Delivered in Excel and accompanied by a brief report discussing Pyramid's assumptions and market trends - forecasts are updated twice a year
- Regions include (1) North America, (2) Latin America, (3) Western Europe, (4) Central and Eastern Europe, (5) Africa and Middle East and (6) Asia Pacific
Component 3: Findings and Analysis of Operator Executive Interviews
- Analysis of interviews with C-level executives at operators around the world: Pyramid conducts these interviews to formulate its assumptions driving market sizing forecasts throughout the year and compiles and analyzes the operator feedback in a separate document that features quotes from interviews
- Delivered once a year in PowerPoint format
- Working closely with industry experts, Pyramid's clients have the opportunity to influence questions for the operator interviews, ensuring that the client receives the insights most relevant to their business needs.
In addition to providing the components above, Pyramid Research also conducts extensive custom research and analysis for many of the major vendors in the marketplace addressing their specific needs. Contact info@pyr.com or call +1.617.494.1515 ext 243 for more information about our custom vendor services research.
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